Answer every patient question,
24/7.
In labs, most calls are the same questions: hours, addresses, result availability, biologist contact. Cali answers instantly and frees your team for sample collection.
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What's costing you patients today.
Repetitive questions choking the switchboard
'When do you close?', 'Do I need to fast?': these basic calls monopolise the line and block urgent requests.
'Are my results ready?'
It's THE question of the day. Your team is at sample collection, the line is busy, satisfaction drops.
Biologist consultation requests
You need to authenticate, filter, and reach the right biologist at the right moment — without disclosing info to the wrong person.
AI calibrated for your specialty.
Instant answers on hours & locations
Addresses, opening hours, fasting prep, documents to bring: Cali answers in 2 seconds, in your lab's tone.
Real-time result availability
After patient authentication, Cali says whether results are ready and directs them to the secure portal or doctor delivery.
Biologist interpretation request
Cali qualifies the request, schedules a biologist callback at the right moment, or transfers if one is reachable.
No result ever read out loud
Hard rule: voice never reads a result. Cali confirms availability, directs to the secure channel, never dictates values.
Każde połączenie pacjenta. Obsłużone 24/7.
Od pierwszego pytania o termin po nocny telefon: zobacz prawdziwą rozmowę, podłączone systemy i efekt końcowy.
Turn availability questions into confirmed appointments
Cali reads the live calendar, knows how long each reason for visit takes, and confirms the slot during the call — no hold music.
Traditional switchboard vs. Cali AI.
See the difference at every step of the journey.
Built to fit inside your existing workflow.
Zero software change
Native integration with Doctolib, Treatwell, Planity, Zenoti, Calendly. You change nothing.
GDPR & medical privacy
End-to-end encrypted data, compliant with the strictest European standards.
Custom tone of voice
Trained on your service menus, your story and your exact brand voice.
Frequently asked questions
Does the AI read results to patients?+
Never. She confirms availability and directs to the secure portal or the prescribing doctor.
How do you authenticate patients?+
Name, date of birth, file number: three matching pieces of info are required before any personalised information.
Is Cali HDS- and GDPR-compliant?+
Yes. Certified HDS hosting, end-to-end encryption, DPA signed with every lab.
Fill your team's calendars starting today.
Twój recepcjonista AI jest gotowy w 2 minuty.