The clinic struggled with high drop-out rates for chronic hypertension follow-ups. Front-desk staff spent hours manually calling and texting patients for routine Holter or MAPA exams, resulting in a 24% no-show/drop-out rate. This administrative burden left expensive medical equipment underutilized and created critical gaps in patient care.
Cali was integrated via API with Amplimed, taking over WhatsApp outreach and inbound booking. She automatically flags patients overdue for check-ups, initiates empathetic conversation to schedule, details exam preparation requirements, and writes the bookings directly into the Amplimed calendar without human intervention.
The deployment unlocked dormant capacity in the cardiology schedule, ensuring uninterrupted patient compliance. The medical staff saved dozens of administrative hours weekly, reallocating resources to in-clinic patient care.
« Cali solved our biggest operational leak—hypertension follow-ups. She manages our Amplimed schedule with absolute precision, freeing our clinical team to focus on patient outcomes. »
Anonymized sector scenario, inspired by real Cali AI deployments. Figures reflect ranges observed on comparable clinics.